At Shofy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform or visit our website.
1. Information We Collect
When you interact with Shofy, we may collect the following types of information:
Personal Information: Name, email address, phone number, billing and shipping addresses.
Account Information: Username, password, store details, and business information.
Payment Information: Details needed to process transactions (handled securely by third-party payment providers).
Usage Data: IP address, browser type, device information, pages visited, and time spent on our site.
Cookies and Tracking: We use cookies to enhance your experience, track usage, and improve our services.
2. How We Use Your Information
We use your information to:
Create and manage your Shofy account
Process payments and fulfill orders
Provide customer support
Improve our services and website functionality
Send marketing updates and promotional content (you can opt out anytime)
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We only share your information with:
Trusted service providers (for hosting, payment processing, email communication, etc.)
Law enforcement or government agencies when required by law
Third-party apps you choose to integrate with your Shofy store
4. Data Security
We implement strong security measures to protect your personal data. This includes encryption, firewalls, and regular security monitoring. However, no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Object to or restrict how we use your data
Withdraw consent for marketing communications
Request a copy of the data we store about you
To exercise your rights, contact us at [Insert Contact Email].
6. Data Retention
We keep your personal data only as long as necessary for business or legal reasons, or until you request its deletion.
7. Children’s Privacy
Shofy is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy at any time. If we make significant changes, we will notify you by email or through our platform.